TATA CONSULTANCY SERVICES (TCS) : WALKIN FOR IT HELPDESK(L1) AT CHENNAI ON 17th APRIL 2011

TATA CONSULTANCY SERVICES (TCS) : WALKIN FOR IT HELPDESK(L1) AT CHENNAI ON 17th APRIL 2011.

WALKIN DATE : 17-04-2011 (17th April 2011).

WALKIN LOCATION : Chennai.

POSITION : System Admin.

EXPERIENCE : 2 Years - 4 Years.

EDUCATIONAL QUALIFICATION : BE/Msc with more than 2 to 4 years of experience, Bsc/Bcom/BA with 2.6 to 4 years and Diploma with 3 to 4 years of experience.

ELIGIBILITY :

1. Should not have more than 3 years of academic and carrer breakblog.emman.in

2. BE/Msc with more than 2 to 4 years of experience, Bsc/Bcom/BA with 2.6 to 4 years and Diploma with 3 to 4 years of experience.

3. Candidates have attended within 6months are not eligible to atten again.

JOB DESCRIPTION :

Candidates should have hands on experience with:
- Expertise in troubleshooting Laptop / Desktop HW and computer peripheral issues i.e. local / network printer, Fax equipments etc

-Experience in troubleshooting collaboration / messaging technologies i.e. Lotus notes, Blackberry, Quick place etcblog.emman.in

- Experience in troubleshooting Microsoft Applications i.e. MS Office, Internet Explorer, Operating System issues, Issues related to Virus / Malware etc

-Experience in troubleshooting connectivity related issues i.e. VPN, Wireless etc

-Experience in troubleshooting Office Telephony, audio / video conference related issues

-Experience in application support i.e. web or client based applications, In-house developed or Off-the-Shelf applications troubleshooting

-Experience of working in SLA based environment

-Understanding of Service Desk Environment and its day to day operations

-Exposure to ID and Access Management (Active Directory and Application)

-Exposure to handling mobile telephony based issue and co-ordination with telecom service providers

-Exposure to ITIL based work environment

-Experience in Service Desk / Technical Support handling global customers

-Oral and Written communication skills

NEED TO CARRY :

-Resume
-one passport size photogragh
-Last month pay slipblog.emman.in

VENUE : Tata Consultancy Services
165/ 1A, Velachery – Taramani 100 Feet Road,
Velachery, Chennai 600042blog.emman.in

Contact Number : +91-44-66167426.